88 Game's Commitment

Responsible Gaming at 88 Game
Safe, Controlled & Fun

At 88 Game, we believe that online casino gaming should be an enjoyable form of entertainment, not a burden. We provide tools, guidance, and support to ensure every player in Malaysia games in a healthy and responsible way.

18+
Minimum Age Requirement
24/7
Customer Support
100%
Player Protection
0
Addiction Tolerance

Self-Control Tools at 88 Game

We offer a range of practical tools to help you stay in control while enjoying slots, Live Casino, roulette, and Sports Betting

Daily / Weekly Deposit Limit

Set your own deposit limit — daily, weekly, or monthly. Once a limit is in place, the 88 Game will not allow deposits beyond the limit you set, giving you full control over your spending.

Play Time Limit

Set a session time limit for your gameplay at 88 Game. Once the time limit is reached, the system will send a reminder and automatically end your session. Taking breaks is key to staying clear-headed and enjoying the game.

Temporary Break (Cool-off)

If you feel like you need to step away for a while, use the cool-off 88 Game to block account access for a period of 24 hours, 7 days, or 30 days. Your account remains secure throughout the break.

Self-Exclusion

For players who need a longer break, 88 Game offers self-exclusion options for 6 months, 1 year, or permanently. During this period, no marketing or promotional materials will be sent to you.

Maximum Loss Limit

Set a maximum loss limit per session or time period. Once the limit is reached, 88 Game will block any further bets to protect your account balance.

Real-Time Reminders

System 88 Game will send in-app reminders as you approach your set deposit, loss, or playtime limits, so you always stay aware of your gaming patterns.

What Is Responsible Gaming?

Responsible Gaming means enjoying slots, Live Casino, table games, roulette, Sports Betting on the Malaysia Super League or EPL, and all entertainment at 88 Game as a form of controlled recreation — not as a way to earn income or escape real-life problems.

At 88 Game, we understand that most Malaysian players play purely for fun. That said, we also recognise that a small number of individuals may struggle to manage their gaming habits. That is why we invest in comprehensive systems, tools, and support to ensure that the experience of playing at 88 Game safe and positive for everyone.

Core principle responsible gaming at 88 Game is simple: play with money you can comfortably set aside for entertainment — just as you would spend on a movie, a meal out, or a concert. Set your budget, stick to it, and enjoy the experience without the pressure.

Remember: Casino games are chance-based entertainment. No strategy or system can guarantee consistent winnings. Play for fun, not for profit.

Warning Signs of Problem Gambling

Important for every player 88 Game to recognise the early signs of problem gambling. The sooner you identify these signs, the easier it is to seek help and get back on track. Take note if you find yourself in any of the following situations:

  • Gambling with money meant for essentials like rent, bills, or food
  • Borrowing money from family or friends to keep playing at 88 Game or other platforms
  • Feeling restless, anxious, or irritable when you're unable to play
  • Continuing to play despite having decided to stop, or increasing bet amounts to try to "chase" losses
  • Hiding gaming habits from family members or a partner
  • Neglecting work, family, or social responsibilities due to excessive time spent gaming
  • Feeling that playing is the only way to feel happy or escape from stress
  • Making deposits via Touch 'n Go eWallet, GrabPay, or FPX beyond your financial means

Important: If you identify three or more of the above signs in yourself, we encourage you to reach out to the 88 Game or any of the gambling addiction support organisations listed below immediately.

Self-Assessment Test

Answer the following questions honestly to assess whether your playing habits at 88 Game within a healthy range. This is not an official medical assessment, but it can help you spot potential issues early.

1.Have you ever played longer than you planned?
2.Have you ever increased your bet amount to get the same level of excitement?
3.Have you ever tried to stop playing but couldn't?
4.Does casino gaming interfere with your work or family responsibilities?
5.Have you ever lied to loved ones about how much time or money you've spent playing?
6.Do you play to escape problems or negative feelings?
7.Have you ever borrowed money or sold belongings to fund your play?
8.Do you feel guilty or regretful after a gaming session?

Answer interpretation:

0–1 Yes: Low RiskSafe
2–4 Yes: Moderate RiskNeeds Attention
5+ Yes: High RiskGet Help

How to Set Limits on Your 88 Game Account

Setting gaming limits at 88 Game is straightforward and can be done directly through your account settings. Follow these steps:

1

Log In to Your 88 Game Account

Access your account via the Login button at the top of the page. Make sure you are using a secure personal device.

2

Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.

3

Select Limit Type

Choose whichever suits your needs — a deposit limit, loss limit, session time limit, or a temporary break or self-exclusion option.

4

Enter Limit Amount

Enter an amount in MYR (RM) or a time duration. For example, a weekly deposit limit of RM200 or a daily session limit of 2 hours.

5

Confirm & Activate

Confirm the changes via email verification or SMS OTP. Limits take effect immediately and cannot be increased during the 24-hour cooling period.

Limits that have been set can only be reduced immediately, but a cooling-off period is required before any increase can be made. This is to ensure maximum protection for players 88 Game.

Suggested Gaming Limits Schedule

Use this reference table as a starting guide for setting appropriate limits based on your monthly entertainment budget at 88 Game:

Monthly Entertainment Budget Daily Deposit Limit Weekly Deposit Limit Daily Time Limit
RM100 – RM200 RM30 RM100 1 hour
RM200 – RM400 RM60 RM200 1.5 hours
RM400 – RM800 RM120 RM400 2 hours
RM800 and above Set your own Set your own Max 3 hours

* This schedule is a general guide only. Set your limits based on your personal financial situation and only use money you can comfortably afford for entertainment.

Guide for Family & Friends

Sometimes, people with a gambling problem are unaware of it or unwilling to admit they need help. As a family member or close friend, you may be in the best position to offer support.

If you are concerned about someone you care about playing too frequently at 88 Game or other platforms, here are some steps you can take:

  • Have an open, non-judgmental conversation about your concerns. Choose a calm, suitable moment to bring it up.
  • Avoid lending money or paying off gambling-related debts, as this can make the situation worse.
  • Encourage them to use the self-exclusion tools provided by 88 Game or seeking professional help.
  • Contact 88 Game via support@88game.my for guidance on how to help someone close to you.
  • Take care of your own mental health. Consider joining a family support group if needed.

88 Game may accept account blocking requests from family members in certain cases involving evidence of serious problem gambling. Contact us at support@88game.my for more information.

Support Resources in Malaysia

If you or someone you know needs help with a gambling addiction, 88 Game encourages you to reach out to the following support organisations in Malaysia:

  • Talian Kasih 15999 – The family and social helpline of Malaysia's Ministry of Women, Family and Community Development, operating 24 hours a day.
  • Gamblers Anonymous Malaysia – A peer support group for individuals struggling with gambling problems. Meetings are held at various locations across Malaysia.
  • Psychiatric Specialist Hospital – Most government hospitals in Malaysia offer counselling and treatment services for behavioural addictions, including gambling.
  • Befrienders Malaysia (03-7627 2929) – Emotional and crisis support service for individuals who need someone to talk to.
  • Institute of Mental Health (IMKAK) – Provides mental health services including treatment for addiction and behavioural issues.

Support team 88 Game can also be reached anytime via 24/7 live chat or email at support@88game.my. We're here to help you access self-control tools or find the support information you need.

Age Policy & Child Protection

88 Game has a strict policy that no one under the age of 18 years old are permitted to register or play on our platform. We enforce age verification through a strict KYC process at registration, including checks on valid identity documents such as MyKad or passport.

For parents and guardians concerned about children accessing online gambling platforms, we recommend the following steps:

  • Install parental control software on all devices used by your children at home.
  • Remember login details 88 Game in a safe place out of children's reach.
  • Talk to your children about the risks of gambling and why it's important to wait until they're old enough.
  • Enable an app lock or PIN on your device to prevent unauthorised access.

If you suspect that a child has accessed the account 88 Game without authorisation, please contact us immediately at support@88game.my so that prompt action can be taken.

5 Principles of Healthy Play

  • 1.Set an entertainment budget and stick to it
  • 2.Play for fun, not for profit
  • 3.Take regular breaks and never chase your losses
  • 4.Do not play when you are emotionally unstable or under the influence of alcohol
  • 5.Keep a healthy balance between gaming and real life

Need Help?

Support team 88 Game is ready to help you activate self-control tools or answer any questions related to responsible gaming.

support@88game.my

Live Chat 24/7

Play Safe & Responsibly at 88 Game

Create a free account today and enjoy slots, Live Casino, Roulette, Baccarat, and Sports Betting with a full suite of self-control tools for a safe and enjoyable gaming experience.

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