At 88 Game, player privacy is our priority. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information each time you use our platform.
We invest in best-in-class technology and procedures to ensure your personal data remains protected at all times.
All data transmitted between your device and 88 Game protected with bank-grade 256-bit SSL encryption. No third party can intercept or read your sensitive information while in transit.
Your personal and financial data is stored on servers protected by multiple layers of firewalls. Internal access to player data is restricted to authorised personnel only, with full audit logs maintained.
88 Game has never and will never sell, rent, or trade players' personal information to any third party for commercial marketing purposes without your explicit consent.
You have the right to access, correct, download, or delete your personal data at any time through your account settings or by contacting the support team. 88 Game.
Your card or bank account details are not stored directly on 88 Game. All transactions are processed through secure payment gateways such as DuitNow, FPX, and local Malaysian digital wallets.
In the event of any security incident involving your data, 88 Game is committed to notifying affected players in a timely manner and taking immediate remedial action.
Important Note: This Privacy Policy describes the data protection practices of 88 Game (https://88game.my). By using our platform, you agree to the collection and use of information in accordance with this policy. Please read carefully before registering.
88 Game (hereinafter referred to as "we", "the platform", or "88 Game") operates at https://88game.my and provides online casino gaming services to users in Malaysia. We understand that privacy is a fundamental right, and we take this responsibility very seriously.
This Privacy Policy describes the types of personal information we collect from players 88 Game, how that information is used, who it is shared with, how it is protected, and what choices you have regarding your personal information. This Policy applies to all services offered through the website, mobile app, and any official digital platform of 88 Game.
By registering an account at 88 Game or continue using the platform after these Privacy Policy changes take effect, you are deemed to have consented to the practices described in this document. If you do not agree, please stop using the platform and contact us to close your account.
88 Game collects the personal information needed to deliver a safe, fair, and quality service. The information collected is as follows:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, MyKad/passport number, date of birth, gender | Mandatory (KYC) |
| Contact | Email address, phone number, residential address | Mandatory |
| Financial | Deposit/withdrawal records, payment methods (Touch 'n Go, DuitNow, FPX) | Mandatory |
| Technical | IP address, device type, web browser, operating system, log data | Automatic |
| Behaviour | Game history, slots/casino preferences, session duration | Automatic |
| Communication | Customer support chat records, emails, complaints | Where relevant |
88 Game does not collect sensitive data such as medical information, political views, or religious beliefs, unless required by applicable Malaysian law. Identity document copies (MyKad or passport) are only collected during the KYC identity verification process and stored with the highest level of security protection.
88 Game collects your personal information through a number of different methods:
88 Game use collected personal data solely for the following legitimate and stated purposes:
Your information is used to create and manage your account 88 Game your account, verify identity, process deposits and withdrawals, resolve any transaction disputes, and provide technical support when needed.
Personal data is used to detect and prevent fraud, money laundering, and any misuse of the platform. 88 Game complies with AML (Anti-Money Laundering) and KYC requirements set by relevant authorities. This includes monitoring unusual transactions and verifying the source of funds where required.
Your behavioral data and game preferences help 88 Game personalise your experience on the platform, recommend relevant games such as favourite slots, live baccarat, or Malaysia Super League and EPL football betting, and offer promotions tailored to your interests.
With your consent, 88 Game may send emails or notifications about new promotions, Welcome Bonuses, cashback offers, or special Sports Betting deals. You may unsubscribe from these marketing communications at any time via the "unsubscribe" link in the email or through your account settings.
88 Game will not use your data for any purpose other than those stated above without obtaining your consent first.
88 Game do not sell, rent, or disclose your personal information to third parties, except in the following limited circumstances:
Reminder: All third parties with whom we share data are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than those specified.
88 Game implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure:
That said, no security system is completely foolproof. You are also responsible for keeping your account secure by using a strong password, not sharing your login credentials with anyone, and enabling two-factor authentication (2FA) where available.
Website 88 Game use cookies and similar tracking technologies to enhance the functionality and performance of the platform. Below are the types of cookies we use:
These cookies are required for the platform's core functionality. 88 Game, including login session verification, account security, and language preferences. Without these cookies, the platform cannot function properly. This type of cookie cannot be disabled.
These cookies help us understand how players interact with the platform 88 Game – which pages are visited most frequently, time spent on the platform, and any technical issues encountered. This data is used to improve the overall user experience.
These cookies store your preferences such as interface language, display settings, and game preferences to allow 88 Game provide a more personalised experience on your next visit.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform 88 Game. Please refer to your browser's documentation for further instructions on managing cookies.
As a player 88 Game as a registered user, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@88game.my:
Request a copy of all personal data we hold about you in a readable format.
Correct any inaccurate or incomplete personal information in our records.
Request deletion of your personal data, subject to legal retention requirements.
Object to the processing of your data for direct marketing purposes or certain types of profiling.
Receive your data in a structured format that can be transferred to another platform.
Request a restriction on processing your data while a dispute or review is in progress.
88 Game will process requests related to your personal data rights within 14 working days from the date the request is received. In complex cases, this period may be extended, with notice provided to you.
88 Game retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law:
Platform 88 Game is intended exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
During the registration and KYC verification process, 88 Game verifies players' ages through valid identification documents. If we find that we have collected personal information from someone under 18 years of age without valid parental or guardian consent, we will take immediate steps to delete that information and close the account.
If you believe that your child or a minor has registered an account on 88 Game, please contact us immediately at support@88game.my so that prompt action can be taken.
88 Game reserves the right to update or amend this Privacy Policy at any time to reflect changes in business practices, legal requirements, or technological improvements. Any material amendments will take effect after reasonable notice has been given to players.
Methods of notifying Privacy Policy amendments include:
Continued use of the platform 88 Game after an amendment takes effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 88 Game regarding the handling of your personal data, please contact us through the following channels:
For requests relating to personal data rights (access, correction, deletion), please email us at support@88game.my with the subject line "Personal Data Request" along with your account number. We will process your request within 14 business days.